***NOTE*** testserver.bat and testviewer.bat are now included in the plugin zip file.
For trouble-shooting, first turn on logging in the server properties page. Also, make sure the plugin is enabled. Then shutdown the Server Service.
copy the following into a file named testserver.cmd and the run it.
REM testserver.bat
REM ** Turn on logging and start the server (for plugin troubleshooting)
REM ** Set the working directory
c:
cd "%programfiles%\ultravnc"
REM ** Set the keyfile
set msrc4pluginkey="%programfiles%\ultravnc\msrc4.key"
set arc4pluginkey="%programfiles%\ultravnc\arc4.key"
set aesv2pluginkey="%programfiles%\ultravnc\aesv2.key"
REM ** Turn on the Plugin log
set dsmdebug=1
REM ** Run the server
winvnc
Connect to the server with an encrypted viewer. Test whatever the problem is. Disconnect. Shutdown the server. This will create WinVNC.log and rc4.log in your UltraVNC directory.
To generate a Viewer logfile and a plugin logfile, copy the following into a file named testviewer.cmd and the run it. Be sure to pick the NoReg plugin before making the connection.
REM testviewer.bat
REM ** Turn on logging and start the viewer (for plugin troubleshooting)
REM ** Set the working directory
c:
cd "%programfiles%\ultravnc"
REM ** Set the keyfile
set msrc4pluginkey="%programfiles%\ultravnc\msrc4.key"
set arc4pluginkey="%programfiles%\ultravnc\arc4.key"
set aesv2pluginkey="%programfiles%\ultravnc\aesv2.key"
REM ** Turn on the Plugin log
set dsmdebug=1
REM ** Run the viewer with logging on
vncviewer -loglevel 9 -logfile vncviewer.log
Connect to an encrypted server. Test whatever the problem is. Disconnect. This will create vncviewer.log and rc4.log in your UltraVNC directory.
Please send me the server, viewer, and plugin logs with any
requests for help. This will make trouble shooting much easier
for me.